FAQ

It’s recommended to book your trip to Salina Island at least 3 to 6 months in advance. This allows you to secure the best accommodations, especially during peak travel seasons (June to September). Early booking also gives you the opportunity to take advantage of any early bird discounts or special offers.

Additionally, if you plan to visit during local festivals or events, booking well in advance is crucial, as accommodations can fill up quickly. If you have specific activities or tours in mind, consider reserving those ahead of time to ensure availability.

For off-peak travel (October to May), you may find more flexibility in booking, but it’s still a good idea to plan ahead to guarantee your preferred options.

You can make payments for your booking through several convenient methods:

1. Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Payments made through cards are processed securely.

2. PayPal: If you prefer to use PayPal, you can choose this option during the checkout process for a secure and easy transaction.

3. Bank Transfer: For larger bookings or corporate clients, we can provide our bank details for direct bank transfers. Please note that this method may take a few days to process.

4. Cash Payments: If you prefer to pay in person, you can arrange to make a cash payment at our office or at a designated location, provided it is pre-approved during the booking process.

5. Payment Plans: For certain packages, we may offer flexible payment plans that allow you to pay in installments. Please inquire for more details.

All transactions are processed securely to protect your personal information. If you have any specific payment preferences or questions, feel free to contact our customer service team for assistance.

Yes, you can bring extra luggage, but please be aware of the following guidelines:

1. Airline Policies: Each airline has its own baggage allowance and fees for extra luggage. It’s important to check with your airline regarding their specific policies on additional bags, weight limits, and associated fees.

2. Travel Package Inclusions: If you booked a travel package through us, check the details regarding luggage allowances, as some packages may include a certain number of bags at no extra cost.

3. Fees for Extra Luggage: Be prepared for potential fees for any additional luggage beyond the allowed limit. These fees can vary significantly between airlines.

4. Size and Weight Restrictions: Ensure that any extra luggage adheres to size and weight restrictions to avoid any complications at the airport.

5. Special Items: If you’re bringing special items (such as sports equipment, musical instruments, or large items), it’s advisable to notify the airline in advance to ensure they can accommodate your needs.

If you have specific questions about your booking or need assistance with luggage arrangements, feel free to reach out to our customer service team.

The number of luggage pieces you are allowed typically depends on the airline you are flying with and the specific fare class of your ticket. Here are some general guidelines:

1. Standard Allowance: Most airlines allow one carry-on bag and one personal item (such as a backpack or purse) for free. The dimensions and weight limits for these items vary by airline.

2. Checked Luggage:

   • Economy Class: Usually allows for one checked bag, with a maximum weight ranging from 50 to 70 pounds (23 to 32 kg), depending on the airline.
   • Business/First Class: Often permits two or more checked bags, with higher weight limits.

3. Additional Luggage: If you need to bring more bags than the standard allowance, you can usually purchase additional luggage space, but fees may apply. It’s best to check with your airline for their specific policies regarding extra luggage.

4. Special Items: If you’re traveling with special items like sports equipment or musical instruments, most airlines allow these items, but they may count towards your checked luggage allowance or incur additional fees.

Always verify your airline's luggage policy before traveling to avoid any surprises at the airport. If you have specific questions regarding your booking, feel free to contact our customer service team for assistance.

The documents required for travel can vary based on your destination, mode of transportation, and personal circumstances. Here’s a general list of the essential documents you may need:

1. Passport:

   • A valid passport is required for international travel. Ensure it has at least six months of validity remaining beyond your intended return date.

2. Visa:

   • Depending on your destination and nationality, you may need a visa to enter the country. Check the visa requirements well in advance of your trip.

3. Travel Itinerary:

   • Keep a copy of your travel itinerary, including flight details and accommodation information.

4. Identification:

   • A government-issued photo ID (such as a driver’s license) may be required for domestic flights or as a secondary form of ID when traveling internationally.

5. Health Documents:

   • Some countries require proof of vaccination (such as COVID-19 or Yellow Fever) or a negative test result for entry. Check the health entry requirements for your destination.

6. Travel Insurance:

   • While not always mandatory, having travel insurance is highly recommended to cover unexpected events such as trip cancellations, medical emergencies, or lost luggage.

7. Additional Documents:

   • Depending on your circumstances, you may need additional documents such as parental consent for minors traveling without parents, marriage certificates for name discrepancies, or other relevant paperwork.

Always check the specific entry requirements for your destination well in advance to ensure you have all the necessary documents for a smooth travel experience. If you have any questions regarding your travel documents, feel free to reach out to our customer service team for assistance.

Yes, many countries impose a departure tax or airport tax that travelers must pay before leaving. Here are some key points to consider:

1. Inclusion in Ticket Price:

   • In some cases, the departure tax is included in the price of your airline ticket. Always check your ticket details or consult your airline for clarification.

2. Local Payment:

   • If the tax is not included, you may be required to pay it at the airport before your departure. This can often be paid in local currency or sometimes in U.S. dollars.

3. Amount of Tax:

   • The amount varies significantly by country and airport. It’s a good idea to check the specific departure tax for your destination well in advance of your travel date.

4. Payment Methods:

   • Payment methods can vary. Most airports will accept cash, but many also offer the option to pay by credit or debit card.

5. Check Airline Policies:

   • Some airlines provide information on departure taxes in their travel advisories or FAQs. Be sure to check your airline's website for any updates or specific instructions.

If you have questions about departure taxes for your specific flight, feel free to reach out to our customer service team for assistance.